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Lawsuit Alleges Price-Fixing By Major Hotel Chains And Online Booking Sites
A class-action lawsuit filed yesterday in a U.S. District Court in California alleges that the biggest names in online travel — Priceline, Expedia, Travelocity, Orbitz, Hotels.com — and some of the...
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Holiday Inn Sends Me Wrong Receipt, Reveals How Much Of A Discount It Gives...
If you’ve ever booked a room through Travelocity or any other online travel site, you might have wondered how much that company is paying the hotel operator for the room. Without even trying to, one...
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When Tropical Storm Threatens Tropical Paradise, Hotel Won't Let Me Cancel
William’s dilemma with Priceline and Westin is what we’re guessing will be the first of very many travel problems caused by what is now Tropical Storm Isaac. William used to live in New Orleans, and...
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Comfort Inn Boots Wedding Guests From Overbooked Hotel, Doesn’t Seem To Care
(voteprime)When you book a block of eight rooms at a hotel, 18 months in advance no less, you’d expect to have a little leverage when the place suddenly realizes it’s been overbooked. At the very...
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Fancy Hotel Wedding Planner Doesn’t Understand How Email’s “CC” Function Works
(HerArtSheLoves) We’ve all had the horrible “Oh no no I sent that hilarious yet inappropriate email to everyone in the entire office” moment, but there’s a difference between slipping up and hitting...
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NYC Hotels Double Rates On Some Guests, But Is It Gouging?
(JoelZimmer)All over Manhattan today, there are hotel guests who were supposed to have checked out but who are forced to stay at least one more night because their flights are canceled — and they...
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Expedia Books Me Into 4 Hotels I Can’t Stay In
(efkjr79)Like many New Yorkers in low-lying areas, Consumerist reader Jacob’s home was evacuated. Without a place to stay, he used his phone to book a room at a Manhattan hotel. Little did he know that...
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FTC Warns Hotels That Hiding Resort Fees May Violate The Law
(Martin Buitron Photography)Have you ever booked a hotel room and then arrived to find that in addition to the room rate, you must also pay a “resort fee,” even if you have no intention of using the...
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Dallas Hotel Blatantly Offers To Pay Guests For Positive Online Reviews
If you have to pay for nice reviews, you don’t deserve them.UPDATE: A rep for the hotel confirms to Consumerist that the sign — since taken down — was posted by an employee who got overly creative in...
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Hotel Claims Overzealous Employee Posted Sign Offering To Pay For Nice Online...
This sign offering to pay for positive reviews has since been taken down.Earlier today, we told you about the Texas hotel that offered guests up to $5 if they posted positive reviews on any number of...
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Priceline Books Me In 3.5 Star Roach Motel, And There’s No Refunds
(Great Beyond)The problem with Priceline’s “Name Your Own Price” feature is that you don’t get to name your own hotel. That’s the point, of course. When Chris used it to book a 3.5 star hotel for his...
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Howard Johnson Gives Away Block Of Rooms Reserved For Wedding Because It...
Screw your wedding plans, these guys are in town.A bride-to-be got some bad news last week about a block of rooms she’d reserved at a Howard Johnson Inn in St. Augustine — they had all been given away...
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Hampton Inn Offers Me Refund For Canceled Reservation, Changes Its Mind And...
This Hampton Inn first promised to refund a guest’s reservation, then claimed it never said such a thing.Many hotels have rather strict cancellation policies, which is understandable since it’s bad for...
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Two Guests Who Drank Corpse Water Now Suing L.A. Hotel
The Cecil Hotel’s water tanks. Last week, we shared the story of a Canadian tourist who disappeared and died under mysterious circumstances, then turned up dead in the water tank of the Los Angeles...
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IKEA Enlists Marriott’s Help In Assembling European Budget Hotels Using Only...
(Lee James) IKEA announced last year that it wanted to build a bunch of hotels across Europe, right around the time it unveiled plans for its own district in Hamburg, Germany. And now the company is...
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Would You Pay A Hotel To Tell You It’s Time For Bed?
(D O’Quinn) You’ve had a busy day, you’re tired — why don’t you just shut that phone off, climb into your PJs and get yourself tucked in to bed, mister. Not everyone has a mom around to send them to...
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Beware, Hoarders Of Hotel Rewards Points: Book Now Before It’s Too Late
(Spotted drum ♥ (on & off)) Hey, you. Yes, you, the guy with the piles and piles of hotel rewards points stacked up nice and neat. Might want to think about booking a vacation and using up those...
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Hotwire Landed Us In A Four-Star Hotel Under Renovation With Innovative...
(C_Dubyaa)It’s nice to have your hotel provide a wakeup call, but not when you didn’t ask for it. And not with jackhammering. James had used Hotwire before for short hotel stays of a night or two, and...
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Neighbors Bill Hotel $21,000 For Sleepless Nights From Noisy Parties
First we brought you a story about hotel guests unable to sleep because of noises outside the building, now it’s a tale of woe from the opposite side of the looking glass, with residents on one...
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Airbnb Cancels Reservation Because You Don’t Want To Post A Video Of Yourself
One month ago, home-sharing service Airbnb began rolling out a program called Verified ID, which requires some U.S. users (and eventually people in other parts of the world) to go through a...
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